Privacy Policy

At Window Depot USA of St. Louis, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our website, submit a form, or communicate with us.

1. Information We Collect
When you submit a form on our website, we may collect the following types of personal information:
– Name
– Email address
– Phone number
– Address (if provided)
– Any additional information you voluntarily provide in the form

We may also collect certain non-personal data automatically, such as your IP address, browser type, and website usage details through cookies and tracking technologies.

2. How We Use Your Information
We use the information you provide for the following purposes:
– To respond to inquiries and provide requested services
– To schedule appointments and consultations
– To send you promotional offers, updates, or other communications (if you have opted in)
– To improve our website, services, and customer experience
– To comply with legal and regulatory requirements

3. Consent to Communications
By submitting a form, you consent to being contacted by Window Depot USA of St. Louis via phone, text message, email, or other means using the information provided. Communications may include marketing offers, service updates, or appointment confirmations. You may opt out of marketing communications at any time by:
– Replying “STOP” to text messages
– Clicking the unsubscribe link in emails
– Contacting us directly at 636-939-4800 or office@windowdepotstl.com

4. Information Sharing and Disclosure
We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share your information only in the following circumstances:

– With trusted service providers who assist in operating our business (under strict confidentiality agreements)
– To comply with legal requirements, court orders, or regulatory requests
– To protect our rights, safety, or property

5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, misuse, or loss. However, no online transmission is entirely secure, and we encourage users to take precautions when sharing sensitive data.

6. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your experience. You can manage your cookie preferences through your browser settings.

7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their policies before providing any personal information.

8. Your Rights and Choices
You have the right to:
– Request access to the personal data we hold about you
– Correct or update your information
– Request deletion of your data (subject to legal or contractual obligations)
– Withdraw consent for marketing communications at any time
– To exercise these rights, please contact us at office@windowdepotstl.com.

9. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our website and services constitutes acceptance of any modifications.

10. Contact Information
If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Window Depot USA of St. Louis
636-939-4800
office@windowdepotstl.com